97000 Responsible Gaming — Play Safe and Stay Balanced
97000 believes online entertainment should bring joy, not stress. This page provides practical guidance to help you play in a healthy, balanced, and responsible way.
Responsible gaming is a shared commitment — between the platform and every one of our users.
Our Commitment to Safe Gaming
At 97000, we take seriously our responsibility to provide a safe, fair, and responsible gaming environment for all users in Malaysia. We recognise that online entertainment can impact users' lives when not managed properly — which is why we provide a range of tools and resources to help you play mindfully.
Our goal is not just to provide an enjoyable platform, but one that puts user safety and well-being first. We ensure that every self-control tool we offer is easy to access and effective for all users, including those who are not tech-savvy.
Responsible gaming means understanding that this is a form of entertainment, not a primary source of income. Every decision to play should be made with a clear head and free from financial or emotional pressure.
Recognise the Signs of At-Risk Behaviour
Recognising early warning signs is the first step to preventing more serious issues. Please take note if you or someone you know is showing any of the following signs.
Spending more time gaming than intended, and finding it difficult to stop even when you have resolved to do so.
Continuing to play in hopes of recovering losses, which often leads to even greater losses.
Feeling anxious, irritable, or low when unable to play, or using gaming as an escape from problems.
Neglecting work, family, or social responsibilities due to excessive time spent gaming.
If you recognise two or more of the signs above in yourself, we encourage you to take a break, use the self-control tools available on the 97000 platform, or seek help from a professional.
How to Set Smart Time and Budget Limits
Session Time Limits
Before starting a gaming session, set a clear time limit for yourself. As a guide, avoid playing for more than one to two hours in a single session. Use your phone's timer as a reminder. When time is up, stop playing regardless of the outcome — whether you are winning or losing.
Daily and Monthly Budget Limits
Set a monthly amount you are comfortable spending on entertainment, and make sure it does not exceed your financial means. Only use surplus funds that are not needed for essentials such as rent, food, or bills. Never borrow money for the purpose of gaming.
For example, if your monthly entertainment budget is RM 200, break it down into a daily limit of around RM 7 per day. Once you hit that daily limit, stop and wait until the next day.
Core Principles
- Only play with money you can afford to lose entirely.
- Treat money spent as the cost of entertainment, not an investment.
- Avoid making decisions to play when you are angry, upset, or under stress.
Self-Control Tools on the 97000 Platform
97000 offers several self-control options that you can activate at any time through your account settings. These tools are designed to help you maintain full control over your gaming experience.
Set daily, weekly, or monthly deposit limits to control how much you add to your account.
Take a temporary break from the platform for a period of your choosing — whether that is a few days or a few weeks.
An option to restrict access to your account for a longer period if you need a more serious break.
To activate any of these self-control features, log in to your account and go to the security settings section, or contact the 97000 support team for direct assistance.
Minor Protection
97000 takes firm measures to ensure our platform cannot be accessed by individuals under the age of 18. Our registration process requires age verification, and we reserve the right to request identity verification documents at any time.
If you are a parent or guardian concerned that your child may be accessing online entertainment platforms without permission, we encourage you to:
- Using parental control software on devices shared with your children.
- Ensuring your account password is known only to you.
- Store your login details securely and never leave your device unattended or shared.
- Have open conversations with your children about the risks of unregulated online entertainment.
Any account found to be registered or used by a minor will be closed immediately, and the remaining balance will be withheld pending investigation.
Maintain a Healthy Balance and Seek Help When Needed
Online gaming should only be a small part of your entertainment — not the main focus of your daily life. 97000 encourages all users to maintain a healthy balance between digital entertainment, physical activity, social connections, and everyday responsibilities.
Make time for other hobbies, your family and friends, exercise, or simply rest. When gaming starts affecting your sleep quality, relationships, or work performance, it is a sign that you need to take steps to restore balance in your life.
Get Professional Help
If you feel your gaming habits have become a problem that's hard to manage on your own, don't hesitate to reach out. Talk to a trusted family member or friend, or contact a counselling service available in Malaysia. Acknowledging the problem and seeking help is a sign of strength, not weakness. The 97000 support team is also ready to guide you to the right resources if needed — reach us at [email protected].
We're Always Here for You
Play for fun, play mindfully. 97000 is committed to being a platform that supports the well-being of every Malaysian user. If you have any questions or need help with self-control tools, contact us or visit our FAQ section.
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