97000 Privacy Policy — Our Commitment to User Data Protection
This Privacy Policy explains how 97000 collects, uses, stores, and protects the personal information of users in Malaysia. Your privacy is our priority, and we are committed to handling your data responsibly.
Effective Date: 1 January 2026. This policy may be updated from time to time.
Information We Collect
When you register and use the 97000 platform, we collect several categories of information to ensure our services run smoothly and securely.
Account Information
This includes your full name, email address, phone number, date of birth, and identification details provided during registration or account verification. This information is required to verify your identity and keep your account secure.
Payment Information
To process deposits and withdrawals in MYR, we collect information related to the payment method you use, including your registered e-wallet or internet banking account details. Full card numbers are not stored on our servers.
Device & Browser Information
We automatically collect technical information such as your IP address, device type, operating system, browser type, and usage data including pages visited and session duration. This information is used to improve platform performance and detect suspicious activity.
How We Use Your Information
97000 uses the information collected solely for the specified purposes below. We do not sell or rent your personal data to any third party for marketing purposes.
- Account Management: To handle your registration, identity verification, login, and overall account management.
- Transaction Processing: To ensure MYR deposits and withdrawals are processed accurately and securely through local payment methods.
- Customer Support: To help the 97000 support team respond to your enquiries and resolve issues you report more effectively.
- Platform Security: To detect, investigate, and prevent fraudulent activity, multiple account usage, or any security breaches.
- Service Improvement: To analyse usage patterns and improve the overall user experience across the platform, including on mobile interfaces.
We may also use your email address to send account-related information, security notices, or important policy updates. Promotional communications will only be sent to users who have opted in to receive them.
Cookies & Usage Tracking
The 97000 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
- Performance Cookies: Helps us understand how users interact with the platform so we can make meaningful improvements.
- Functional Cookies: Allows the platform to remember your preferences — such as language and display settings — to deliver a more personalised experience.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the 97000 platform.
Data Storage, Security & Sharing
Storage Security
97000 implements robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data is transmitted using SSL encryption and stored on servers protected by strict access controls.
Your data is retained for as long as your account remains active, or as long as necessary to fulfil legal obligations, resolve disputes, or enforce our agreements. Once your account is closed, we will delete or anonymise your data within a reasonable timeframe, subject to any applicable legal retention requirements.
Third-Party Sharing
97000 does not sell users' personal data to third parties. We may share necessary information with payment service providers who process your MYR transactions, or with authorities as required by law. All third parties involved are obligated to handle your data in accordance with equivalent data protection standards.
Your Rights as a User
As a 97000 platform user, you have certain rights regarding your personal data. We respect these rights and make it easy for you to exercise them.
You have the right to request a copy of the personal data we hold about you at any time.
If your information is inaccurate or out of date, you may request that we correct it.
You may request the deletion of your data, subject to applicable legal obligations.
You may opt out of data processing for specific purposes, such as marketing communications.
To exercise any of the above rights, please contact our support team. We will process your request within a reasonable timeframe and keep you informed of the action taken.
Policy Updates & How to Contact Us
Privacy Policy Updates
97000 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technical requirements, or applicable laws. Users will be notified of any significant changes via in-platform notifications or email. We encourage you to review this page periodically to stay informed about how we handle your data.
Your continued use of the 97000 platform after any changes to the Privacy Policy are published will be considered your acceptance of those changes.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how 97000 handles your personal data, please contact our support team via email at [email protected] or through our in-platform support channels. We will endeavour to respond to all privacy-related enquiries within a reasonable timeframe. You may also refer to the FAQ for more information.
Your Data Is Safe With Us
97000 is committed to the safety and privacy of every user in Malaysia. If you have any further questions, our team is here to help. You can also register and play with confidence, knowing your data is protected.
Register Securely FAQ